‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.
For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.
About cookies List of cookies used Essential cookies Non-essential cookies Facebook Pixel How to accept or reject cookies Copyright, credit and logo
What are cookies? Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information. Essential and non-essential cookies Cookies can be classified as either ‘essential’ or ‘non-essential’. Essential cookies: these are cookies that are either: used solely to carry out or facilitate the transmission of communications over a network; or strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested. Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).
Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser. Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser. Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first. First and third party cookies
Cookies can be classified as ‘first party’ or ‘third party’. First party cookies: these are cookies placed on your device by our website domain. Third party cookies: these are cookies placed on your device by third party website domains. If you require further information about cookies in general, please visit www.allaboutcookies.org List of cookies used
We use the following cookies on or in relation to our website:
These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website: These cookies are: Legal basis for processing: we process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: ensuring our site functions properly and providing you with online services you have requested. How to opt out of essential cookies Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.
You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.
For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies
We use the following types of non-essential cookies on our website: Functional cookies Analytical (or performance) cookies Targeting (or advertising) cookies Functional cookies
These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website: third party persistent cookies to recognise you when you use our live chat service. These cookies are: wooTracker. These cookies expire after 2 years. first party session cookies to improve our website’s appearance our website and personalise it for you, including web session handling. These cookies are: Frontend, Frontend_cid, History.store. These cookies expire after the session completes. first party session cookies to improve our website’s appearance our website and personalise it for you, including web session handling. These cookies are: Frontend, Frontend_cid, History.store. These cookies expire after the session completes. Third party persistent cookies to identify trusted web traffic. This cookie is _cfduid. This cookie expires after 1 year. Third party session cookies to handle the payment gateway, these cookies are _stripe_mid, _stripe_sid and _nsr and expire at session close. Third party persistent cookie to handle the payment gateway, this cookie is m and expires after 10 years. How to opt in or out from functional cookies See the section below entitled How to accept or reject cookies Processing information about you contained in or obtained from functional cookies Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device. Legitimate interests: improving your website experience and providing or enhancing the website functionality you have requested.
Analytical (or performance) cookies
Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website: We do not use any analytical cookies on our site Other technologies
There are a number of different ways in which you can accept or reject some or all cookies and web beacons. Some of the main methods of doing so are described below: You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies. You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org Accepting or rejecting cookies Cookie control tool You can accept or reject non-essential cookies by using our cookie management tool. To use our cookie management tool click “Change your Consent” in the bottom right of the website footer - you can select your cookie preferences again here. Browser settings You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers: Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies. Existing cookies To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so. Google Adsettings You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by: unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue). Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996 Google Analytics Opt-out Browser Add-on You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout Web beacons You can opt in to us using web beacons in our marketing emails by: giving us your consent to contact you during your checkout process or account admin You can opt out of our use of web beacons in our marketing emails by not consenting to our request to contact you by email for non order processing related matters or by removing your consent at any stage by clicking the unsubscribe option on any of our marketing emails. European Interactive Digital Advertising Alliance Tool You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option. Copyright, credit and logo